FAQ

Q: How do I register for the Annual Meeting?
A: In order to register for the Annual Meeting, please click here.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.

Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. During the registration process, you are required to insert Invoice Details, this information will appear on the invoice you receive by email when completing the registration process.

Q: Can I register for the Annual Meeting without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register onsite?
A: Yes. Onsite registration is available during the Annual Meeting days. Onsite fees will apply

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received, and registration is completed. You may use this confirmation letter for visa application purposes.

Q: Is it possible to cancel the Registration:
A: Until 7 March, 2024 you will be able to cancel your registration at no charge. Cancellations received between March 8 until April 30, 2024: 50% will be refunded. Cancellations received from May 1, 2024: no refund will be made.

Q: Is it possible to change the In-person registration to Online registration:

A: For example, if you registered to attend in person in Milán, you will be able to change your registration category to Online participation.
Please note that when changing your registration category, you will be required to pay the difference applicable based on the registration fee.

Q: How can I find out information about hotels and their rates for this Conference?
A: Kenes International is offering Annual Meeting participants specially reduced rates for various hotels around the Annual Meeting venue. Information, pictures, location, and rates are available on the hotel accommodation page.

Q: How can I book my room, and should I pay in advance?
A: In order to book a room, please click here to book online. Please note that full payment is required upon booking.

Q: Will I receive hotel confirmation?
A: Yes. A detailed confirmation will be sent to you by email as soon as the booking is confirmed, and the payment is received.

Q: Can I book a hotel room without registering for the Annual Meeting?
A: Yes. You can book your room without registering by clicking on the “Booking” button of your chosen hotel available on the website via the hotel accommodation page. If you need further assistance, please email the Hotel Accommodation Department.

Q: How can I book rooms for a group?
A: For group booking (10 rooms and more) please fill in the Group Bookings form available on the accommodation page or contact the Hotel Accommodation Department. Different payment and cancellation conditions apply.

Q:  Can I cancel my hotel booking?
A:  Cancellation deadlines apply for each booking request and depend, among other factors, on the service type, the travel supplier, dates of travel etc. For more information, please contact the Hotel Accommodation Department.

Q: How do I apply for a visa?

A: Visa regulations depend on your nationality and country of origin. We suggest you contact your local Consulate for full and official instructions on the specific visa regulations and application procedure that apply to you.

Q: Where can I get a Annual Meeting invitation letter so that I can apply for a visa?

A: Invitation letters for visa purposes are available only to registered participants. The option to issue an invitation letter is available within the registration process. At the end of the registration process, you will be able to generate an invitation letter, and you will also receive a confirmation email with a link to the invitation letter.

Q: Is it possible to send an official invitation letter directly to my local Consulate?

A: Unfortunately, we are unable to send invitation letters directly to consulates. Invitation letters are prepared solely for individuals and are mailed directly to them.

Q: Where is the Conference taking place?

A: The conference will take place at the Allianz MiCo (Milano Convention Centre). For more information on the venue please visit the conference venue website.

Q: How do I get from the Airport to the Annual Meeting Venue?

A: For updated and detailed information on public transportation please visit the official website of Milán’s International Airport: Milan Malpensa Airport.

Q: Can you please send me details of public transport? Do you have a map of the city or area surrounding the venue?

A: For up-to-date tourist information including public transport information and maps, please visit the city’s official website.

Q: If I submit an abstract do I have to attend the Meeting?
A: It is expected that at least one author of the accepted abstract registers and  attends the meeting. Only abstracts of registered participants will be included in the Annual Meeting materials.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee notifications will be sent to the abstract submitters. Every effort is made to conclude this process within 6 weeks after the abstract submission deadline or extended abstract submission deadline in the case there is extension.

Q: If my abstract is accepted, where will it be published?
A: Registered participants’ abstracts will be published. The registered abstracts of oral presentations will appear in the interactive program. Registered abstracts for both Orals and e-Posters will be included in the Annual Meeting App and on the virtual platform. The abstracts for the 56th Annual Meeting of ESPGHAN will also be published as an abstract book in the Journal of Pediatric Gastroenterology and Nutrition (JPGN). Please note: The abstracts will be published approximately three weeks prior to the meeting.