Exhibition – General Information
The information presented here is subject to change.
Final guidelines and deadlines will be as published in the Exhibition Manual
you will receive approximately 3 months prior to the event.
Exhibitor's Portal
Login details to access the Portal will be sent to the company representative once the contract is signed.
The Portal enables exhibitors and supporters to:
- Submit company logo and profile
- Order lead retrieval (badge scanners)
- Submit a list of individual names for badges and order extra exhibitor badges
- Submit booth drawing (applicable for “Space Only” booths)
- Submit lettering for Fascia sign (applicable for “Shell Scheme” booths)
- Submit other deliverables as per sponsorship agreement
Notes:
- One user per company – the login details will be sent to the contact person who signed the contract. This person is responsible for passing on the login details to any third party if needed.
- The contract holder will be charged with any purchase made by their employee, stand builder or agency, unless requested otherwise in writing.
- Access to all Portal services will be available only after submission of your company logo and profile.
- Please note that access to the portal allows the user to see information from previous transactions made by your company with Kenes Group.
- Only deliverables indicated in your contract, should be submitted via the Portal. Items that are not included in your contract will not be processed.
- Keep the Exhibitor’s Portal link together with your login information on hand for future reference.
Exhibition – Deadlines and Key Dates
Below are estimated deadlines. Updated deadlines will be as published in the Exhibition Technical Manual when available
Action Item | Deadline |
---|---|
Company logo and profile | As soon as possible |
Booth design for approval (For ‘Space Only’ booths) |
4 weeks prior to the event |
Text for Fascia (Shell Scheme booths only) |
4 weeks prior to the event |
Dedicated Wi-Fi / Internet* | 4 weeks prior to the event |
Lead Retrieval Barcode Readers Order* | 2 weeks prior to the event Onsite rate will be applied for orders received after the deadline |
Extra Exhibitor badges | |
Hostesses & Temporary Staff Hire | 4 weeks prior to the event |
Security* | 4 weeks prior to the event |
Rigging* (‘space only’ booths) |
4-5 weeks prior to the event |
Electricity order* | |
Furniture Rental | |
Shell Scheme Extras | |
Graphics/Signage | |
Daily Booth Cleaning | |
In-booth Catering* | |
Plants & Floral decorations | |
Telecommunications and AV Equipment (Screens, Laptop, Desktop) |
|
Shipment via advance warehouse | Approx. 10 days prior to the event |
*Exclusive service to Kenes / the venue /official supplier(s)
Exhibitor Badges
- Each exhibiting company is entitled to free exhibitor badges. The amount of free exhibitor badges is stated in your contract and determined by your booth size.
Two exhibitor badges will be given for the first 9 sqm booked, and one additional badge for each 9 sqm thereafter. - Exhibitor badges allow free access to the exhibition area, refreshments served as indicated in the programme timetable and access to the Welcome Reception.
- Exhibitors with an Exhibitor Badge are not eligible to receive CME/CPD credits and will not appear in the World Map feature (List of participants).
- All exhibitors are required to be registered and will receive a badge displaying the exhibiting company name and individual participant name.
- Exhibitor badges can be collected at the registration desk on-site during registration opening hours (they will not be mailed in advance).
- Exhibitors are required to access the Exhibitor’s Portal and provide the name of the exhibiting company name and individual participant name.
- Extra exhibitor badges may be purchased online through the Exhibitor’s Portal, at additional cost. Companies may purchase a maximum number of exhibitor badges as follows:
- Booths of up to 60sqm – 15 exhibitor badges
- Booths larger than 60sqm – 25 exhibitor badges
- Please make sure that your company profile has been submitted via the Exhibitor’s Portal before placing an order.
Notes:
- Deadline for ordering additional exhibitor badges via the exhibitor portal: 2 weeks prior to the event.
- Please make sure that your company profile has been submitted via the Exhibitor’s Portal before placing an order.
All company representatives are required to wear exhibitor badges to access the exhibition. Company representatives not wearing their badges will not be allowed to access the exhibition. Exhibitor badges are for the use of company personnel manning the booth and should not be used to bring visitors to the exhibition.
Stand builders and staff must wear service passes during the entire set-up and dismantling period. Service Passes are free of charge and may be collected from the Exhibition Manager Desk on-site.
Space Only Booths
Exhibitors using independent contractors are required to submit the following for approval 6 weeks prior to the event.
- A scaled drawing (scaled 1:200 DWG), including elevation views of the proposed booth to be built.
- Electrical connections – a list of all appliances.
- Other utility connections such as water and drainage are subject to availability and must be checked with the Exhibition Manager prior to submitting the designs.
- The name and contact details of their construction company.
Please submit the files through the Kenes Exhibitor’s Portal: https://exhibitorportal.kenes.com.
Design Guidelines:
- The maximum build up height allowed for booth walls is 5 meters.
- From bottom to the light trust we are not allowing more than 6 meters
- All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining stands, or damaging the premises.
- Exhibitors are kindly requested to allow sufficient see – through areas that ensure clear views of surrounding exhibits. Entire sideway walls will not be approved. You are only allowed to build walls that covers third of each side.
- Island booths should be partly accessible on all “open” sides. We try to keep the exhibition as open and inviting as possible. Wall construction alongside aisle is allowed but max 1/3 of side to side may be covered.
- Construction finish must be perfect in all the stand’s visible areas, including rear sides.
- Please note that if your booth has a platform, you are required to provide a ramp to ensure access for people with disabilities.
- Advertising on the boundary with other stands is prohibited.
- Multilevel structures are not permitted.
- Arches, bridges, or similar constructions connecting two or more Booths are not permitted.
- Screens or any kind of equipment to be shown or demonstrated may notbe placed directly on the edge of the stand contracted in order to ensure that the visitor viewing the screens/equipment will be inside the booth and not blocking aisle traffic.
- Any counter, desk etc. or device (i-pads, touch screens etc.) which attract visitors may not be placed immediately at the borders of the booth facing the aisles (there should be a reasonable distance from the edge of the booth).
- Coffee bars or other F&B-stations have to be inside the booth area to ensure that the visitors are standing and queuing up inside the booth area and not standing in the aisle.
- The maximum building height for the top of all elements is 5 meters. From the bottom to the light trust can be maximum of 7 meters.
- Structures installed for specific events, exhibition stands including installations, special structures and exhibits as well as advertising displays must be sufficiently stable that they do not pose a threat to public safety and order and that they do not endanger life and health.
- Exhibitors / customers are responsible for ensuring the load-bearing capacity and stability of such structures and may be required to furnish the relevant proof.
- Any part facing neighboring stands that is above 2.50 m in height needs to be designed with neutral surfaces (white or grey).
- Exhibitors are allowed to film on their own booth, staff and material, but all equipment and camera crew must stay within the exhibition booth. Filming of other exhibitors and their materials, Congress features or any sessions is expressly forbidden unless permission has been given by the exhibitor or the organizer respectively.
- The photographing of booths is not permitted during the setup/breakdown of the exhibition unless the photographer is hired by the exhibitor to take photographs of his/her own stand and can avoid inclusion of neighboring booths. Photography during the opening times of the exhibition of all aspects of the event is allowable in all instances except in cases where the photographer or photography equipment would cause an obstruction or danger to delegates / staff visiting or working in the exhibition hall.
Ceiling Rigging is permitted and must be authorized in advance by the venue
Kindly note:
The organizers will not approve booths that do not comply with the accepted standards until the necessary changes have been made.
Work cannot commence until the booth drawings are approved by the organizers.
Shell Scheme Booths
- All basic shell scheme booths will be designed and built by the official stand contractor.
- Exhibitors are not allowed to make any alterations to the structure of the booths or remove any integral parts from the booths. Exhibitors wishing to remove or change the location of any standard equipment within the shell scheme booth should indicate clearly on the location plan and forward it together with clear instructions to the official stand contractor and the Exhibition Manager 4 weeks prior to the event.
- No free-standing stand-fitting or display(s) may exceed the height of the shell scheme structure or extend beyond the boundaries of your booth. This includes company names, advertising materials, flags and logos provided by the exhibitor.
- It is not allowed under any circumstances to cut, nail or drill into or through the walls, facia, floor or ceiling.
- Please do not use any adhesive products that may leave marks or cause damage to the panels and booth structure. Booth must be returned in the same condition in which it was received. Any damage to booth structure will be invoiced to the exhibitor.
- No painting is allowed; no usage of nails or screws.
- Double sided tape can be used to affix lightweight items as long as it does not leave mark or cause damage to the panels and booth structure. Velcro can be used as well (male & female).
- It is possible to use fishing line (nylon) to hang pictures etc.
- An exhibitor occupying a booth at the corner can request to close the additional side(s). If the official stand contractor and the Exhibition Manager is not being notified in writing 4 weeks prior to the event, it will be assumed that the exhibitor will have opening on the additional side(s).
- A back wall of a booth (any booth type) cannot be used by other exhibitors.
- Excess stock, literature or packing cases may not be stored on, around or behind booths, unless contained within a lockable storeroom.
Maximum of 21 characters (including spaces) may be written on your fascia (applicable for a 9 sqm booths).
Please submit lettering for fascia via the Exhibitor’s Portal no later than 4 weeks prior to the event.
If you wish to print your company logo on the board, instead of your company name or in addition to the name, this can be ordered at additional cost via the official stand contractor.
If text for your fascia is not received by the official deadline, we will provide you with a fascia title as per your application form.
Booth Services
The organiser will arrange for general cleaning of the exhibition premises prior to the opening of exhibition and daily prior to opening thereafter (excluding exhibit booths and displays).
Daily booth cleaning can be ordered directly with the official supplier.
Complimentary Wi-Fi will be provided by the meeting during official meeting days at most areas.
This public Wi-Fi connection is limited for basic web browsing or checking emails.
Should you have any internet-based feature/device/activity at your booth (for example: product demonstrations), we strongly recommend ordering a dedicated internet connection for your booth (wireless or wired connection) to guarantee a consistent internet connection inclusive of technical support.
Wired internet and Wi-Fi connection may be ordered through Kenes 4 weeks prior to the event.
Please contact the Exhibition Manager.
Important:
- Please be advised private Wi-Fi networks installations in the booth are not allowed.
- The venue and the organiser reserve the rights to discontinue any activity which interfere with the hall Wi-Fi coverage.
- Technical support: we will ensure that the service you purchased is functioning as it should, however we cannot troubleshoot or repair issues with client-provided equipment.
- The exhibitor is responsible for following legal, ethical, moral and generally accepted internet and e‐mail conduct when communicating across the meeting’s network. The venue reserves the right to disconnect and/or limit a user’s right to or use of the network if rules and conditions are not respected.
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Short-term storage of materials left over after assembly (empty boxes, crates, cases, palettes etc.) should be coordinated with the official logistic agent (payable service).
Under no circumstances may packing materials of any kind be left in the aisles, on the booths, around or behind the booths.
Please contact the official logistic agent with information on sizes and number of parcels, size and storage period.
Shipments sent directly to the venue prior to the set-up period, will be refused by the venue.
Once the event & dismantling are over, the venue shall not be held responsible for the safekeeping and/or storage of any items left in the building. If the venue takes care of the removal of these items, it will be charged to the exhibitor.